I had Dunkin' Donuts recently. I grew up on this stuff, it got me through law school, and I start many morning with some Dunkin' coffee... But I've made an executive decision--this is all going to change. I am off the bandwagon. Here's the top 5 reasons why:
5: Cost - They are getting expensive. There is no way a breakfast sandwich and cup of coffee should be costing me close to $8.
4: Quality - The more things they add to their menu, the lower the quality becomes for everything on their menu. Add bagels, donut quality drops. Add flatbreads, donut and bagel quality drop, etc. Through it all, the coffee quality drops too. Dunkin used to be the best coffee in town--better than the much more expensive Starbucks. Now it's just not very good--barely above "random deli" quality.
3: Healthy - There is nothing on the menu that is even remotely healthy. Nothing (here's their menu--check it out). I'm not a healthy eater, but even I don't want fattening food every morning.
2: Taste - The coffee is burnt. I know someone who used to work for Dunkin in the early 90s. She explained they had to change the coffee every x minutes (10 or 15, can't remember*). Even if it was a full pot, the coffee was dumped and fresh coffee brewed because coffee that sat on a burner too long "burned," developing a gross taste. That practice has apparently gone out the window, and the taste of the coffee suffers as a result.
1: Temperature - The coffee is always too hot, just below boiling. If a beverage burns your mouth, you can't taste it. Who needs their coffee so hot--I refuse to believe there is a demand for this! I ordered an iced coffee this morning. It's cold out, and iced coffee shouldn't be an option, but the only coffee place near me is Dunkin' and I knew if I ordered a hot coffee, it wouldn't be drinkable for at least a half hour.
I am not a big Starbucks fan, since I think their normal blend tastes like water filtered through dirt, but I am making the switch. I'll check back in and let you know if the problems worsen or the situation improves... Any guesses as to whether Starbucks will be better? Let me know below.
*My friend wrote me to remind me the coffee was changed every 18 minutes.