How bad is cable television? Bad enough that on each cable company's own message board you can find hundreds of threads of people complaining about poor service, and the cable companies are so aloof, they haven't even removed the messages! I've spent years struggling against cable companies, and here's what I've found to be most egregious.
|Pretty soon we'll be back to this. Oh, wait, we can't go back--everything is digital now.|
4: Fighting With Content Providers - Every few years the contracts that your cable company has with content providers expires, and they enter into new negotiations. Neither side wants to give, so although you are paying for full cable tv, you suddenly lose 20 channels. In their place you get ads complaining that the content provider is being greedy and wants your money. The content provider also runs ads saying the cable company is greedy and wants your money. Who is harmed? You--they cut services you've already paid for. What's your recourse? Nothing.
3: Bad Customer Service - Call to complain about any problem on this list and two things will happen--first, you'll spend a lot of time on hold, calling different numbers, and explaining your situation over and over as you get transferred from person to person; and second, nothing will change.
2: Old Technology - I can open an iPad, connect to Netflix, and watch half a show, all in the time it takes my cable box to realize my remote told it to go up one channel. These cable companies use technology from the 90s, and there's nothing we can do about it because it's the lowest common denominator.
1: Monopoly - It isn't really a monopoly, but perhaps the worst thing about cable tv companies is that you have no real recourse. You can go to satellite, or go to a different provider (if that's even an option, which it usually isn't), but that's like shuffling deck chairs on the Titanic--you aren't getting anywhere. Sure, you can dump cable altogether, but until Netflix starts getting more good movies and a fuller range of tv shows, you'd better plan on finding non-television things to do.
Are you sick of your cable company? How about satellite--same thing, right? Well, feel free to unload in the comments below. But know this--it won't help. We are powerless.
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